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For emergency communication in the event of a family death or serious illness of a family member, the birth of a child or in other family emergences the Red Cross sends messages quickly, anywhere in the world, including ships at sea, embassies and isolated military units.

Military Personnel only - call toll-free 1-877-272-7337

Family members must call their local Red Cross.

If you live in Greer, Harmon, Jackson or Kiowa Counties call:

Southwest Oklahoma Chapter

(580) 482-5303

Monday Thru Friday 8 AM till 4 PM

or after-hours (888) 405-9543
Have this information prepared to expedite your case.

Service member's Information

Full Name (with correct spelling) Social Security Number and Date of Birth
Full Military Address, Squadron or Unit, Branch of Service and Rank
Permanent Duty Station (if temporarily assigned elsewhere)
Phone Numbers for work and home
Home Address

For notification of an illness:

Name of patient
Relationship to service member
Physician's Name
Hospital or Nursing Home & Location
Phone Number (if possible)
Hospital Room Number

For a death notification:

Name of deceased
Relationship to service member.
Funeral Home or Hospital & Location
Phone Number of Hospital or Funeral Home
Home (if possible)
The American Red Cross caseworker will need to verify the information by calling the physician, hospital or funeral home. Verification is done before any message can be processed. After the American Red Cross verifies a situation the military is then notified of the request. The military makes all decisions relating to the service member's emergency leave.

The American Red Cross does NOT and can NOT authorize leave.